Our privacy policy explains how the editorial team behind Bet365 handles information submitted through this site, including contact requests and technical data generated when you visit. We use that information to respond to enquiries, maintain the service and improve the information we publish.
The short version
We distinguish between information you choose to send us and basic technical information collected through cookies and similar technologies. You can ask what information we hold, request a correction or ask us to erase it where our legal obligations allow.
Our site is intended for adults aged 18 and over. We do not knowingly collect personal information from children, and access is restricted to people aged 18 or over (18+).
Information you send us compared with data we observe
Information you send includes your email address, the content of your message and any account, registration, payment or verification detail you choose to include when contacting us. We use these details to answer your question, administer correspondence and maintain a clear record of the request.
Technical information may include your device type, browser, approximate location, pages visited and the date and time of your visit. We use this information to measure traffic, diagnose site problems and understand which pages are useful.
Processors, sharing and international transfers
We may use service providers for hosting, analytics, advertising and email delivery. These providers process information on our instructions so they can perform their services. We do not sell information submitted through this site.
Some service providers may operate outside the UK. Where information leaves the UK, we use the safeguards required by UK data protection law. You may ask us for information about the relevant transfer mechanism by writing to [email protected].
Your rights under UK GDPR
You have the right to request access to your personal data and to ask us to correct inaccurate information. You may also request erasure, restriction or portability, object to certain processing, and withdraw consent where processing relies on consent.
To exercise a right, email [email protected] with the right you wish to use and enough information for us to identify your request. We may need to verify your identity before acting on it.
How long information is kept
We keep correspondence for as long as needed to handle the enquiry, maintain an accurate record and meet applicable legal duties. Technical data is retained only for the periods required for security, analytics and the proper operation of this site.
Once the relevant purpose has ended, we delete the information or anonymise it where no longer needed. Retention periods vary according to the type of record and the reason it was collected.
Children and shared devices
This site and its services are for adults aged 18 and over. We do not knowingly collect personal information from children. If you use a shared device, keep your session private and consider parental-control software such as Net Nanny or Qustodio to prevent access by younger users.
Changes to this policy
We may update this policy when our services, data practices or legal obligations change. The current version will remain published on this page, and material changes will be reflected in the wording or date displayed here.
This site is for players aged 18 and over (18+) only. If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.